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Patient Access Analyst - Days

Company: Houston Methodist
Location: Sugar Land
Posted on: October 10, 2019

Job Description:

Location:
Houston Methodist Sugar Land Hospital
16655 Southwest Freeway
Sugar Land, TX 77479

Category: Clerical

Job Type: Full-Time
Posted Date: Sept. 11, 2019
Work Shift: DAY
Work Week: M - F 8a-4:30p

Job Summary
2014
JOB SUMMARY
Responsible for the audit, analysis and resolution of patient accounts and processes in regards to patient access and billing procedures. Provides backup coverage to the cashier/ Financial Counselor and assists in the preparation of daily cash and collection reports.

PATIENT AGE GROUP SERVED

N/A

DUTIES AND RESPONSIBILITIES

1.Prepares and reconciles main deposit, credit card and ECA logs. Correct all discrepancies and forward to treasury management services.
2.Ensures the accurate and timely compilation, distribution and maintenance of various interdepartmental reports, internal collection log, and other special reports as assigned.
3.Review and works on --Missing Order --report. Resolves issues (If any),
4.Updates and corrects changes to patient types, admit, discharge and observation dates as needed based on requests made by HIM, Transaction Control and Case Management.
5.Serves as a back up to cashiers and when needed.
6.Contact in house patients to notify patient portions that are due and collect as needed
7.Provide assistance to main registration area as required
8.Participates in departmental and hospital performance improvement plan.
9.Demonstrates the components of the I CARE values statement (Integrity, Compassion, Accountability, Respect, Excellence).
10.Demonstrates ServicePRIDE standards ( Smile and make eye contact; greet each patient and visitor; seek out patient and visitor contact; displays appropriate body language at all times; take 5 minutes each day to go above and beyond for one patient or visitor; honor diversity; thanks every customer.)
11.Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
12.Perform other duties as assigned.

EDUCATION REQUIREMENTS

High School graduate, Two years college is required.
Will consider 2 years of related work experience in lieu of education

EXPERIENCE REQUIREMENTS

Minimum of 4 years of customer service experience required
Two or more years experience with patient accounts and collections in a healthcare setting required

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

N/A

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Knowledge of Medicare, Medicaid and Managed Care requirements
Knowledge of Hospital Information Systems, HBOC McKesson required
Ability to multi task, manage fast paced and stressful situations.
Effective communication skills (Written and Verbal) in English required, bilingual is a plus

PHYSICAL REQUIREMENTS

An Activity Checklist is attached

WORKING ENVIRONMENT

Includes Office, patient care and registration areas
Able to flex hours and work day/assignments to meet needs related to unanticipated patient volume / activity

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor - priority referral Protected Veterans requested.

Company Profile
Since 1998, Houston MethodistSugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. With 243 licensed beds, 20 operating rooms and over 1,900employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.



Company Description:

At Houston Methodist, we take our responsibility as the region---s premier health care system seriously.With a national reputation for excellence in patient care, education and research, we hold ourselves --- and the careers we build --- to a higher standard. We invite you to find your place among the best of the best, and to stand with us in earning the trust of millions of people across the Houston Metro area every day.Houston Methodist is comprised of a nationally recognized academic medical center and six community hospitals with a history of health care innovation. For the tenth straight year we have been named to FORTUNE---s list of ---100 Best Companies to Work For--- and have also been ranked the no.1 hospital in Texas by U.S. News & World Report.Discover the difference for yourself and join Houston Methodist.

Keywords: Houston Methodist, Sugar Land , Patient Access Analyst - Days, Professions , Sugar Land, Texas

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