Pre-Registration Associate - Days
Company: Houston Methodist
Location: Sugar Land
Posted on: November 5, 2019
Houston Methodist Sugar Land Hospital
16659 Southwest Freeway
Sugar Land, TX 77479
Job Type: Full-Time
Posted Date: Oct. 15, 2019
Work Shift: DAY
Work Week: M - F
The Pre-Registration Associate is responsible for pre-registration
and pre-service collections tasks, from the various entry points of
the Health Center, for all ancillary, diagnostic and surgical
services, and for confirming and inputting pertinent demographic
and insurance information in the Hospital Information System (HIS).
The Pre-Registration Associate will employ effective communication
skills in all interactions and promote and adhere to excellent
customer service standards. Competency requirements for computer
entry and insurance procedures will be maintained.
PATIENT AGE GROUP SERVED
Neonate to Mature Adult
System and department specific ICARE values
INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional,
ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our
RESPECT: We treat every individual as a person of worth, dignity,
EXCELLENCE: We strive to be the best at what we do and a model for
others to emulate.
Duties and Responsibilities are cross-referenced to the hospital--s
Pillars of Excellence and will be transferred to the Performance
1.Contributes to departmental and hospital patient
2.Communicates openly in a non-judgmental and professional demeanor
during all interactions with customers and co-workers.
1.If applicable, extends payment plans after receipt of the
minimum, required payment.
2.Makes and appropriately documents the required number of
attempts, according to policy, to contact the patient prior to the
date of service to complete pre-registration tasks and collect
3.Obtains/confirms any remaining Minimum Data Set (MDS) elements
with the patient or patient guardian.
4.When applicable, completes Medicare Secondary Payer Questionnaire
(MSPQ) prior to service.
1.Ensures documentation standards are followed and account
notations are made in the appropriate system(s) timely and
2.Completes high-quality work while adhering to productivity
3.Complies with applicable laws, regulation, guidelines and
standards regarding safety and infection control issues.
4.Reports accidents promptly and corrects minor safety hazards.
5.Follows all safety rules while on the job
1.Communicates and attempts to collect patient liabilities prior to
2.Participates in departmental and hospital performance improvement
1.Performs functions to complete action items utilizing available
systems, as applicable.
This position description is not intended to be all inclusive, and
the employee will also perform other reasonably related business
duties as assigned by the immediate supervisor and other management
as required. The Houston Methodist Hospital reserves the right to
revise or change job duties and responsibilities as the need
1.High School graduate or GED
2.College hours preferred
1.Minimum of 1 year healthcare experience in registering patients
for hospital admissions, contacting insurance providers and
2.Collection experience preferred
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
1.HIS experience preferred
2.Microsoft Outlook preferred
3.Computer skills required
4.Ability to manage multiple tasks at one time
5.Ability to manage a fast-paced environment
5.Ability to manage multiple phone calls at one time
6.Proficient in English, written and verbal; excellent
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which
Houston Methodist is firmly bound. Houston Methodist will not
engage in discrimination against or harassment of any person
employed or seeking employment with Houston Methodist on the basis
of race, color, religion, sex, sexual orientation, gender
identity,national origin, age, disability, status as a protected
veteran or other characteristics protected by law.
VEVRAA Federal Contractor - priority referral Protected Veterans
Since 1998, Houston MethodistSugar Land Hospital has been serving
Fort Bend and the surrounding counties. Residents have come to rely
on a level of compassionate care and leading-edge technology that
was once available only in the Texas Medical Center. With 243
licensed beds, 20 operating rooms and over 1,900employees, Houston
Methodist Sugar Land Hospital was designed to provide
comprehensive, personalized care for the community.
At Houston Methodist, we take our responsibility as the region---s
premier health care system seriously.With a national reputation for
excellence in patient care, education and research, we hold
ourselves --- and the careers we build --- to a higher standard. We
invite you to find your place among the best of the best, and to
stand with us in earning the trust of millions of people across the
Houston Metro area every day.Houston Methodist is comprised of a
nationally recognized academic medical center and six community
hospitals with a history of health care innovation. For the tenth
straight year we have been named to FORTUNE---s list of ---100 Best
Companies to Work For--- and have also been ranked the no.1
hospital in Texas by U.S. News & World Report.Discover the
difference for yourself and join Houston Methodist.
Keywords: Houston Methodist, Sugar Land , Pre-Registration Associate - Days, Other , Sugar Land, Texas
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