SugarLandRecruiter
the smart solution for Sugar Land jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Sugar Land
Posted on: November 7, 2018

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Sugar Land , Customer Solutions Tech Support - Work From Home, Other , Sugar Land, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Professional Landscapers - Grow Your Business With HomeAdvisor (Friend
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals
Company: HomeAdvisor
Location: Friendswood
Posted on: 11/18/2018

Car Detailer Deer Park
Description: Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 8,600 branch offices worldwide, Enterprise ranks 1 in the Insurance Replacement (more...)
Company: Enterprise Holdings
Location: Pasadena
Posted on: 11/18/2018

Professional Landscapers - Grow Your Business With HomeAdvisor (Missou
Description: Over 25 million homeowners have trusted HomeAdvisor to help them find quality professionals
Company: HomeAdvisor
Location: Missouri City
Posted on: 11/18/2018


Cambodian English Bilingual Interpreter
Description: Only apply to this posting if you are willing to work in the Houston, TX area. 5959 Corporate Dr. Houston,TX 77036 We are looking for passionate people who speak two or more languages to become phone (more...)
Company: CyraCom International Inc
Location: Houston
Posted on: 11/18/2018

Claims Adjuster Field, Houston, TX (north-east)
Description: Field Claims AdjusterNote to current employees: Ensure you coordinate with your team lead prior to applying for this position. We may use additional sources for validating qualifications, e.g., performance (more...)
Company: American Strategic Insurance Corporation
Location: Houston
Posted on: 11/18/2018

Fitness Assistant I
Description: Position Summary: Provides excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness, engagement and healthy living in accordance with YMCA policies (more...)
Company: YMCA of Greater Houston
Location: Webster
Posted on: 11/18/2018

Uber Eats Part Time Delivery - Bike
Description: Delivering with Uber is an easy way to earn money in your spare time. You sign up, deliver whenever it works for you, and get paid every week. Why deliver with Uber ul li Flexibility: With Uber, (more...)
Company: Uber Eats
Location: Houston
Posted on: 11/18/2018

Research Associate III - Pediatric Infectious Disease - 62564
Description: br Min Qualifications br Bachelor's degree in basic science or equivalent and 5 years of related experience or Master's degree in basic science or equivalent and 3 years of related experience required. (more...)
Company: University of Texas Medical Branch
Location: Galveston
Posted on: 11/18/2018

Pet Sitter Wanted - Opportunity For Houston, Texas Dog Walker
Description: About The Job: br Hello my name is Emma. I'm hiring a dog walker living in Houston, Texas. I aim to
Company: PetSitter
Location: Houston
Posted on: 11/18/2018

Spanish Bilingual Tax Expert - CPA - Remote
Description: OverviewJoin Our Virtual Tax Network At Employer, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Houston
Posted on: 11/18/2018

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Sugar Land RSS job feeds