Guest Service Representative
Company: SpringHill Suites Sugar Land
Location: Sugar Land
Posted on: March 16, 2023
|
|
Job Description:
No matter whether a guest arrives weary from their travels or
excited for a vacation, you know what to do to make them feel at
home. They will appreciate the pristine lobby, your warm welcome,
and your efficiency in getting them checked in and pointed in the
right direction. When they know you genuinely care about the
quality of their stay, you are operating at a level of excellence
which in turn creates a customer for life.
Our Front Desk team makes a difference by:
To be successful in this role, you need a professional demeanor, a
warm and welcoming personality, and must be able to engage easily
and actively connect with others. Be genuinely caring and
compassionate and visibly demonstrate desire to understand others.
Create confidence and trust, while communicating the right message
at the right time. Be comfortable conversing with individuals from
a variety of backgrounds and at all organizational levels. Be
direct yet tactful and considerate of audience. Speak with others
using clear and professional language, and answer telephones using
appropriate etiquette. Maintain awareness of undesirable persons on
premises. Clean professional appearance. Perform other reasonable
job duties as requested by Supervisors.
This role requires standing for long periods of time, or entire
shift. Read and visually verify information in a variety of formats
(i.e. small print). Grasp, turn and manipulate objects of varying
size and weight, requiring fine motor skills and hand-eye
coordination. Move, lift, carry, push, pull and place objects
weighing less than 25 pounds without assistance.
MHG Hotels LLC seeks to attract and retain a high performing and
diverse workforce in which employee differences are respected and
valued to better meet the varying needs of the diverse customers we
serve. MHG Hotels LLC is an equal opportunity employer and does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
If you are an individual with a disability and need assistance
completing the online application, please call 317-356-4000
extension 203. Please leave a message and a member of our Human
Resources team will return your call within three business days.
Alternatively, an email may be sent to hr@mhghotelsllc.com
"Applicant Accommodation" should be included in the subject line of
the email. Please note that this phone number and email are only
for those individuals who would like to request an accommodation to
apply for a job.
Keywords: SpringHill Suites Sugar Land, Sugar Land , Guest Service Representative, Other , Sugar Land, Texas
Click
here to apply!
|