Shift Lead, Licensed Cosmetologist

Company: Madison Reed Hair Color Bar
Location: Sugar Land
Posted on: May 3, 2022

Job Description:

Shift Lead, Hair Color BarMadison Reed's Hair Color Bar Shift Leads are responsible for ensuring the client experience is seamless from arrival to departure. This role is important to our team members' performance and clients' Hair Color Bar experience by recognizing the unique and diverse needs of each client. The Shift Lead is the expert on Madison Reed, including consultations, color services, hair care products, unlimited roots membership program and subscriptions while providing services to Hair Color Bar clients and leading the team.To apply to this position, please text APPLYMR to 25000 or click HEREWhat you'll do:Actively works in the Hair Color Bar providing all color services, including but not limited to; all over color, roots treatment, roots and gloss treatment, balayage highlights and toning glaze treatmentPerforms additional services as needed, such as, consultations, shampoo and blowout services, and as well as retail product recommendationsEngages with clients to deliver a distinct and delightful client experience, mapped to their diverse needs, resulting in future client engagement with the Hair Color BarLeads the team, at times without the Manager, by managing and guiding the team, valuing their ideas and insights to expand the positive experience for the clientCoaches and develops team members to ensure the highest level of team culture, client satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilitiesSupports as needed front-end operations while adhering to all company standard operating procedures, including but not limited to buy online pick up in store (BOPIS) and assisting clients with their retail ordersGenerates incremental revenue for the Hair Color Bar by building the service order through additional services, sales of unlimited roots memberships, subscriptions, hair care, and home hair care products and accessoriesUtilizes all Madison Reed systems to efficiently manage the business and drive retail and service sales, including service capacity, digital waitlist and buy online pick up in store (BOPIS)Exhibits sales and service behaviors in all interactions and communication with clientsRegularly meets and exceeds daily, weekly, and monthly sales goalsDemonstrates a positive and cooperative approach towards teammatesAbility to work evenings, weekends and holidays as neededWho you are:Based on state requirements, Cosmetology/Hairdressing license required hours completed to perform hair color services1+ years of operational management experience, with 2+ years of experience working in a service-oriented businessOutstanding communication, problem solving & troubleshooting skillsAbility to multitask in a fast-paced environmentExceptional organizational skills with high attention to detailComputer skills and POS (Point of Sale) system experience are desiredPhysical Demands:While performing the duties of this position, team members will regularly stand/walk for 4 consecutive hours or more at a time; regularly bend and twist at the waist, manipulate fingers and hands, bend wrists and arms, reach with hands and arms, speak, see, hear, and lift/move up to 3 pounds. May on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20 pounds. Big on BenefitsThe Perks? Glad you asked...Comprehensive Medical, Dental, and Vision BenefitsGenerous Paid Time Off programCompany Paid Short and Long Term Disability and Life Insurance100% Company Paid Mental Health Benefits through TalkspaceHSA Employer Contributions and FSA Options401k ParticipationLearning and Education ProgramsMadison Reed Gratis + Discounts on Hair Color Bar Services and ProductsCompany Sponsored Events + Surprise and DelightsBut wait, there's more---We are Madison Reed.We're disrupting a $50 billion industry.Since 2013, we've offered our clients the option to truly own their beauty with a revolutionary choice-your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations (over 50 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists-permanent hair color, roots only, hair gloss, highlights and more. With our men's line launched in 2020, we're shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.We live our values.Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values-Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.We are hair color that breaks the rules.Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do-and it shows.Join us in our mission to live life colorfully and make personal care more personal.Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our team members regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Madison Reed Hair Color Bar, Sugar Land , Shift Lead, Licensed Cosmetologist, Other , Sugar Land, Texas