Shift Lead, Licensed Cosmetologist
Company: Madison Reed Hair Color Bar
Location: Sugar Land
Posted on: May 3, 2022
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Job Description:
Shift Lead, Hair Color BarMadison Reed's Hair Color Bar Shift
Leads are responsible for ensuring the client experience is
seamless from arrival to departure. This role is important to our
team members' performance and clients' Hair Color Bar experience by
recognizing the unique and diverse needs of each client. The Shift
Lead is the expert on Madison Reed, including consultations, color
services, hair care products, unlimited roots membership program
and subscriptions while providing services to Hair Color Bar
clients and leading the team.To apply to this position, please text
APPLYMR to 25000 or click HEREWhat you'll do:Actively works in the
Hair Color Bar providing all color services, including but not
limited to; all over color, roots treatment, roots and gloss
treatment, balayage highlights and toning glaze treatmentPerforms
additional services as needed, such as, consultations, shampoo and
blowout services, and as well as retail product
recommendationsEngages with clients to deliver a distinct and
delightful client experience, mapped to their diverse needs,
resulting in future client engagement with the Hair Color BarLeads
the team, at times without the Manager, by managing and guiding the
team, valuing their ideas and insights to expand the positive
experience for the clientCoaches and develops team members to
ensure the highest level of team culture, client satisfaction, and
Hair Color Bar performance through aligning individuals' unique
talents and abilities with the most relevant
responsibilitiesSupports as needed front-end operations while
adhering to all company standard operating procedures, including
but not limited to buy online pick up in store (BOPIS) and
assisting clients with their retail ordersGenerates incremental
revenue for the Hair Color Bar by building the service order
through additional services, sales of unlimited roots memberships,
subscriptions, hair care, and home hair care products and
accessoriesUtilizes all Madison Reed systems to efficiently manage
the business and drive retail and service sales, including service
capacity, digital waitlist and buy online pick up in store
(BOPIS)Exhibits sales and service behaviors in all interactions and
communication with clientsRegularly meets and exceeds daily,
weekly, and monthly sales goalsDemonstrates a positive and
cooperative approach towards teammatesAbility to work evenings,
weekends and holidays as neededWho you are:Based on state
requirements, Cosmetology/Hairdressing license required hours
completed to perform hair color services1+ years of operational
management experience, with 2+ years of experience working in a
service-oriented businessOutstanding communication, problem solving
& troubleshooting skillsAbility to multitask in a fast-paced
environmentExceptional organizational skills with high attention to
detailComputer skills and POS (Point of Sale) system experience are
desiredPhysical Demands:While performing the duties of this
position, team members will regularly stand/walk for 4 consecutive
hours or more at a time; regularly bend and twist at the waist,
manipulate fingers and hands, bend wrists and arms, reach with
hands and arms, speak, see, hear, and lift/move up to 3 pounds. May
on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20
pounds. Big on BenefitsThe Perks? Glad you asked...Comprehensive
Medical, Dental, and Vision BenefitsGenerous Paid Time Off
programCompany Paid Short and Long Term Disability and Life
Insurance100% Company Paid Mental Health Benefits through
TalkspaceHSA Employer Contributions and FSA Options401k
ParticipationLearning and Education ProgramsMadison Reed Gratis +
Discounts on Hair Color Bar Services and ProductsCompany Sponsored
Events + Surprise and DelightsBut wait, there's more---We are
Madison Reed.We're disrupting a $50 billion industry.Since 2013,
we've offered our clients the option to truly own their beauty with
a revolutionary choice-your place or ours? Home or Hair Color Bar?
Our professional hair color is truly omnichannel, with the option
to order or subscribe through our website, pick up in-store at our
Hair Color Bars, or make an appointment at one of our Hair Color
Bar locations (over 50 & growing). At our Hair Color Bars, clients
can choose from a variety of color services from licensed
cosmetologists-permanent hair color, roots only, hair gloss,
highlights and more. With our men's line launched in 2020, we're
shaking up the $50 billion hair care industry with products that
continue to raise the bar for doing hair at home.We live our
values.Here at our San Francisco headquarters and in every Hair
Color Bar, we truly live our values-Love, Joy, Courage,
Responsibility, and Trust. Our values inform everything we do, from
how we treat our clients to how we treat every member of our
fast-growing team. Our founder & CEO, Amy Errett, has fostered a
one-of-a-kind culture based on transparency, accountability, and
fun; where diversity and inclusion are of utmost importance and
every team member feels supported to succeed.We are hair color that
breaks the rules.Our commitment to the ultimate client experience,
paired with our dedication to product innovation and the latest
beauty technology, has attracted a devoted, consistently-growing
base of fans, converts, and color evangelists. We love what we
do-and it shows.Join us in our mission to live life colorfully and
make personal care more personal.Information for Recruiters:
Madison Reed only accepts resumes directly from candidates. Madison
Reed does not accept unsolicited resumes from staffing vendors,
including recruitment agencies and/or search firms, and does not
pay fees to any such vendors for any unsolicited resumes.Madison
Reed. is an equal opportunity employer. We are committed to
recruiting, training, compensating and promoting our team members
regardless of race, color, religion, sex, disability, national
origin, age, sexual orientation, gender or any other protected
classes as required by applicable law that might make us unique or
different. As a company, we are dedicated to reflecting the
diversity, multiculturalism, and inclusion found in the communities
we serve. Inclusion is at the heart of what we do, from the way we
craft our job descriptions, to the values we espouse daily.Pursuant
to the San Francisco Fair Chance Ordinance, we will consider for
employment qualified applicants with arrest and conviction
records.
Keywords: Madison Reed Hair Color Bar, Sugar Land , Shift Lead, Licensed Cosmetologist, Other , Sugar Land, Texas
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