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Benefits Specialist

Company: Global Aviation Services
Location: Sugar Land
Posted on: June 6, 2021

Job Description:

This position supports all functions associated with the administration of the company's employee benefits. The incumbent in this position coordinates and supports all aspects of employee benefits, including, but not limited to: health insurance, dental, vision, voluntary life insurance, short term disability (STD), long term disability insurance (LTD), flexible spending account plans, employee assistance program (EAP), company wellness initiatives, 401K and accounts reconciliation. This position is the Company's point of contact for all employee benefits assisting with employee insurance benefit inquiries and claims resolution issues

Essential Functions

  • Responsible for the day-to-day administration of employee benefits enrollments, inquiries, issues, claims, and other administrative functions relating to benefits. Assist employees regarding benefits to claim issues and plan changes; enroll employees with carriers and process life status changes
  • Coordinate and correspond with various internal and external customers, such as carriers and benefit plan administrators (external); employees, supervisors, and managers (internal).
  • Responds to retirement account inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts; manages the annual catch-up contribution enrollment.
  • Maintains and processes benefit forms, records, and correspondence
  • Reviews verify, and updates employee's eligibility and enrollment data in HRIS and carrier sites as needed
  • Participates in the support and coordination of annual open enrollment
  • Maintains compliance with federal, state, and local employment and benefits laws and regulations
  • Timely processing of forms, such as Medical Child Support Orders (QMCSOs)
  • Performs HRIS data entry and personnel file maintenance
  • Provides support to the field employees and supervisors with basic interpretation of HR policies and procedures relating to benefits
  • Assists with preparing employee benefits and employment verifications request as needed
  • Works collaboratively and urgently with other departments (e.g. payroll) to resolve problems
  • Assists with new projects and/or initiatives as assigned in any/all HR competency areas.
  • Compiles, organize, summarize, prepare and/or analyze data for designated projects. Research issues related to assigned projects. Distribute reports and when necessary interpret reports to the necessary parties
  • Provide ongoing support to locations regarding Benefits Enrollment, Open Enrollment as needed.
  • Provide support to the benefits team members.
  • Ensure compliance with Federal and State laws, including, but not limited to Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPPA), Family Medical Leave Act (FMLA), etc.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Strong organizational skills and ability to prioritize tasks
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy
  • Ability to work independently and ask questions as appropriate
  • Sound judgment and problem-solving skills
  • Customer-focused attitude, with a high level of professionalism and discretion
  • Desire to work with day-to-day administrative processes.
  • Ability to maintain the confidentiality of sensitive information.


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

  • 32+ years related benefits administration experience, or generalist role
  • Ability to handle confidential information
  • Advanced computer skills including the use of Windows and the MS Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
  • Basic knowledge of HR laws and regulations.
  • Working experience and general knowledge of benefit plans.
  • Experience with UltiPro and/or other HRIS and Payroll systems a plus.
  • Ability to interact effectively with supervisors, employees, and external vendors.
  • Advanced math skills including accounting preferred.
  • Ability to prepare complex written reports and other documents.
  • Ability to comprehend complex verbal and written instructions.
  • Eligible to work in the United States


  • Bachelor's degree in Human Resources or related field preferred

Language Ability:

  • Ability to read and interpret documents and communicate effectively in English

Reasoning Ability:

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Computer Skills:

  • Advanced computer skills including the use of Windows and the MS Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Certificates and Licenses:

  • No certifications needed

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office and airport environment
  • Ability to work flexible work hours

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand and walk for extended periods of time
  • Ability to lift 20 pounds or more
  • Use hands to finger, handle, or feel
  • Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
  • Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Keywords: Global Aviation Services, Sugar Land , Benefits Specialist, Other , Sugar Land, Texas

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