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Billing Supervisor

Company: ABM Industries
Location: Sugar Land
Posted on: June 6, 2021

Job Description:

The Billing Supervisor is responsible for delivering the best invoicing experience possible to ABM clients. This role supervises, develops, motivates and mentors the Billing Team to ensure weekly, bi-weekly and monthly invoicing across all Industries Groups is done timely, completely and accurately. The Billing Supervisor works cooperatively with several functions within ABM and ESC Quote-To-Cash, including but not limited to Operations, FP&A, Accounting and Accounts Receivables. This role is responsible for handling a high volume of work (approx. 30,000 invoices monthly), resolving escalated issues and developing an environment heavily focus on customer service and efficiency. Ability to learn quickly and adapt is fundamental to the success of this role.Oversee and streamline billing process across multiple contract types and Industries Groups Ensure activities are performed in accordance with the Companies policies & procedures to ensure Revenue Recognition and SOX Compliance requirements are met Coordinate, support and manage a team of 8-12 people, including performance evaluation, hiring & terminations decisions and training (technical and soft skills) Implement quality assurance process to ensure completeness of billing and achievement of Department's SLAs. Address internal & external escalations as well as high profile and/or complex situations on a timely and accurately manner. Run staff meetings, encourage personnel development and track team's progress Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround Prepare reports and attend monthly / quarterly calls with Branches / Operations / FP&A. Establish strong partnership and interactions with IGP, Operations and FP&A to support customers' needs. Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround May be required to bill special contracts, as needed Work other duties and special projects as assigned. Minimum Requirements Bachelor's degree is preferred Minimum of 5 (five) years of experience in Billing is mandatory Minimum of 3 (three) years of managing people Experience with complex billing types is a plus Knowledge of ASC 606 is a plus Experience with financial / SOX audit is a plus Excel advanced level (v-lookups, sum-ifs, pivot table, etc) Experience with large ERP systems, preferred JDE and Oracle Financials

Keywords: ABM Industries, Sugar Land , Billing Supervisor, Other , Sugar Land, Texas

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