What does a great Director Enterprise Risk, Control, &
Compliance (ERCC) (Fiserv Output Solutions) do? This position is an
excellent opportunity to take existing skills and grow your career
in risk management and compliance through broad exposure to various
risk and control areas. The Enterprise Risk, Control, & Compliance
(ERCC) Director will report to the Output Solutions Risk &
Compliance Officer and provide audit, risk, compliance, and special
project support to the Fiserv Output Solutions business unit teams
including Client Services, Operations, and Application
As a Director Enterprise Risk, Control, & Compliance (ERCC)
(Fiserv Output Solutions) you can look forward to:
Supporting leaders of the ERCC team for the Fiserv Output
Assess risks and formulate logical and supportable conclusions
in the context of external, authoritative requirements
Develop and foster constructive professional relationships
Establish trust and credibility with key stakeholders
Contribute to a high performance environment with a focus on
Participate in strategic projects related to the business unit’s
audit, risk and compliance posture
Participate in select internal improvement and remediation
Work closely with other members of the ERCC team, the Output
Solutions teams, Third Part Audit (TPA), external auditors, and
clients to help Output Solutions develop and maintain mature risk
management, compliance, and information security practices.
This role will manage audit/assessment projects to help
establish and monitor compliance with external requirements
including PCI-DSS, PCI-Card Production, HIPAA/HITRUST, NIST 800-53,
and Fiserv enterprise standards.
The successful candidate must be execution focused, organized
and capable of facilitating and organizing projects across various
business unit and enterprise-level teams.
The ability to establish relationships and credibility with
Output Solutions teams, clients, third parties, and Fiserv
Enterprise functions will be essential to the individual’s success,
as will the ability to supervise and lead other staff in the
execution of projects.
Basic qualifications for consideration:
5+ years of experience, either in a Fortune 500 internal audit
function or professional services firm.
A bachelor’s degree from an accredited university
Professional certification (e.g., CPA, CISA, CIA, CISSP, CFE,
PMP, etc.) or the desire and determination to pursue such.
A strong understanding of internal control concepts in a
Working knowledge or technical proficiency related to internal
control concepts across some of the following areas:
Application Security (including OWASP concepts and application
architecture and controls)
Business Continuity & Disaster Recovery Planning
Client Services & Implementations
Computer Operations (including capacity, performance, and
Database Administration & Security (including Oracle, Microsoft
Information Security & Data Privacy
Network & Infrastructure Architecture and Security (including
network segmentation concepts, firewalls, routers, VPN solutions
Physical Security & Data Center Environmental Controls
Systems Development (including SDLC, project management and
change control methodologies)
General understanding of technology regulations and standards
(GLBA, PCI DSS, HIPAA, NIST, etc.) governing tech and financial
Experience performing technology or process audits
Experience interviewing subject matter experts in order to
understand and document processes and technology environments.
Knowledge of internal control concepts and frameworks (e.g.
COBIT, NIST, ISO 27001, etc.)
Project management experience
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes
a broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t
thinking about “financial services”. But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company’s approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.