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Operations Technician

Company: Pool Scouts of Sugarland
Location: Sugar Land
Posted on: May 3, 2021

Job Description:

Our growing, customer-focused local business is looking for a reliable, well-organized and customer-oriented Operations Technician. The Operations Technician is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and assisting in all aspects of field operations. Responsibilities:

  • Assist with pool service and maintenance repair work as needed. This is field work year round.
  • Sell initial and recurring service to residential pool owners via inbound calls and home visits
  • Proactively engage existing customer base via outbound calls and email
  • Provide excellent customer service to existing and new customers
  • Manage customer work orders, invoicing and billing via business management software
  • Manage technicians service schedules, and vehicle routing
  • Manage inventory of materials and chemicals
Requirements:

  • Work well within a team and be open and flexible as change in daily activities is likely with this position.
  • A Sales-focused individual with experience
  • Excellent customer service and communication skills
  • Computer savvy with strong software user skills
  • Positive can-do attitude
  • Highly organized with strong attention to detail
  • Mechanical Aptitude and ability to learn
  • Excellent organizational and time management skills
Additional details:

  • Full-time position with typical hours of 8am-5pm, Monday-Friday
  • Pool Service experience a plus
  • Pool Equipment Repair Experience a plus
Some weekend work and additional hours may be necessary during busy times of year

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

Keywords: Pool Scouts of Sugarland, Sugar Land , Operations Technician, Other , Sugar Land, Texas

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