For over five decades, the Russ Darrow Group’s purpose has been
delivering an uncompromised customer experience. Our passion for
our products, loyalty to our customers and dedication to our
communities inspires us to be the best. The Darrow Difference is
the foundation of our success – and we want you to be a part of
We believe in investing in our employees from the very
beginning. We focus on making our employees the best they can be
through continuous training, advancement opportunities and
top-notch compensation and benefits – all while promoting a culture
that values family, diversity and teamwork.
It’s simple really – we share the same commitment to our
employees as we do our customers – after all, a great customer
experience is only possible with great employees.
You’re not just looking for a paycheck, you’re looking to be a
part of something big. You want to work with a team that gives back
to the community at every opportunity. You want to show off your
skills to get to the next level. You want a leadership team that is
truly invested in you and your career.
Russ Darrow Group is looking for an Experienced Service
Advisor to join their Dynamic and Busy Service Team.
The Service Advisor is responsible for building
strong customer relationships and selling the technicians’
They greet and consult customers on service needs.
Perform a thorough vehicle walk around inspection as part of the
Sell and up sell services by emphasizing value.
Keep customers updated on services,
Field all live service calls.
Take ownership of the customers experience by carrying out those
additional assignments that allow the dealership to leave an
impressionable experience with the customer.
As a Service Advisor, you will be experienced and aware of the
latest customer service practices and be a persistent problem
We have determined some factors that may enable your success as
a Service Advisor:
Ensure that customers receive prompt, courteous, and effective
Drive the sale of technicians' time to meet departments sales
Prioritize required Services and be prepared to provide options
Keep customer informed on completion times, service expenses,
and possible changes.
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and
operational questions regarding the customer’s vehicle.
One year of experience in a service advisor role strongly
Must have computer proficiency
ADP/CDK Experience Helpful
Valid driver's license and clean driving record
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
Growth and Advancement Opportunities
Continuous Training and Development
Start Your Career as a Service Advisor With Russ Darrow Today.