Telephone Operator

Company: The US Oncology Network
Location: Sugar Land
Posted on: March 26, 2020

Job Description:

Position SummaryTexas Oncology is looking for a--Telephone Operator to join our team!-- This position will support our Texas Oncology Sugarland. Texas Oncology the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma.-- Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same todayat Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve More breakthroughs. More victories. in their fight against cancer.-- Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
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Why work for us?
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas.-- We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.
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The ideal candidate for the position will have the following background and experience:--

• High School Diploma or equivalent
• 3 years of experience within a healthcare office setting
• Multi-tasking is a must, excellent communication and interpersonal skills are required
  -- What does the position do?
  The Operator--is responsible for scheduling patient appointments and tests in an efficient and timely manner. Serves as a liaison between patient and medical staff.
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  The essential duties and responsibilities:
  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension
  • Connect and transfer calls; set up conference calls; instruct users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
  • Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary. Demonstrates understanding of patient confidentiality to protect patient and practice. --Texas Oncology is part of the US Oncology Network and is an Equal Opportunity Employer.-- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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    The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Keywords: The US Oncology Network, Sugar Land , Telephone Operator, Other , Sugar Land, Texas