Lead Technician, Repair Services (Houston, TX)

Company: Lexicon Technologies
Location: Houston
Posted on: February 17, 2026

Job Description:

Job Description Job Description Overview A Lead Technician is responsible for supervising and overseeing a team of technicians and supporting them in the delivery of technical services. Your specific duties and responsibilities may vary depending on the day-to-day business needs of Lexicon. Core Responsibilities Supervising and mentoring technicians: As a Lead Technician, you would be responsible for supervising a team of technicians, providing guidance, coaching, and mentoring to help them perform their duties effectively. Troubleshooting technical issues: You would be responsible for identifying and resolving technical issues that arise within your team or department, and providing guidance and support to your team to ensure that issues are resolved quickly and efficiently. Developing and implementing technical processes and procedures: You would be responsible for helping to create and implement processes and procedures to ensure that technical services are delivered efficiently and effectively, and that quality standards are met. Managing projects: As a senior technician lead, you may be responsible for managing technical projects, including prioritizing, coordinating, and overseeing the work of your team to ensure that projects are completed on time and within budget. Collaborating with other teams: You would be responsible for working collaboratively with other teams and departments within Lexicon, to ensure that technical services are integrated and aligned with the broader goals of the organization. Lead and train the team to ensure KPI’s are met. Ensuring attendance of employees to include breaks. Distribute work amongst team(s) Certify job performance is maintained within team(s) Troubleshooting network problems and individual user hardware or software problems Setting up or repairing computer hardware and other associated devices and Chromebooks Must be able to QC devices and uphold QC standards Qualifications Excellent written and verbal communication skills Attention to detail Strong problem-solving skills Time management and organizational skills Experience as a computer technician or in a similar IT role is typically required Ability to diagnose and resolve complex technical issues is crucial Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Responsible for performing and problem solving, lifting up to 50 lbs. as needed. Must be able to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Keywords: Lexicon Technologies, Sugar Land , Lead Technician, Repair Services (Houston, TX), IT / Software / Systems , Houston, Texas