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ASI Technical Specialist

Company: Orion Talent
Location: Sugar Land
Posted on: July 10, 2024

Job Description:

Position Details: Analytical System Integration
--- Title: ASI Technical Specialist or Engineer
--- Location: Sugar Land, TX
--- Shift: Monday through Friday, daytime hours. Evenings and weekends as needed.
--- Compensation: $100-$120K based on experience. Potential 10-15% Bonus.
--- Benefits:
--- Travel: 75% domestic travel, potential short-term travel in North America-Canada

Position Description:
--- Perform a variety of routine and complex field service tasks related to analytical systems and provide technical support on Company and various other analytical analyzers/products.
--- Responsible for delivering customer satisfaction through commissioning/startup, field services, and implementation/integration of analyzer systems in accordance with standards and procedures.
--- Primary focus is on troubleshooting, repair, software enhancements, hardware enhancements, and modifications, including Instrumentation, sample systems, analyzers, and PLC systems.
--- Work closely with Sr. TSE and manager to acquire training/practical experience.
--- Research problems for and with the TSE team, conveying answers to customers when appropriate.
--- Field service trips to customer sites to identify/resolve problems individually or as a team member.
--- Identify and report potential quality problem in service or products to the TAC manager.
--- Assist in developing training programs for new hires and refresher training for existing personnel.
--- A Technical Support Engineer will closely supervise all work and training for the initial training period with bi-weekly progress review. TAC Sup will monitor monthly for 1st

--- Engineering Degree or 5 years' experience in analytical products or instrumentation.
--- Must be team oriented and dedicated to total customer satisfaction.
--- Must be responsible, professional, mature, well organized, able to work with limited supervision and adaptable to stressful working conditions.

Keywords: Orion Talent, Sugar Land , ASI Technical Specialist, IT / Software / Systems , Sugar Land, Texas

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