Lab Quality Assurance Specialist - Days
Company: Houston Methodist Cypress Hospital
Location: Sugar Land
Posted on: September 26, 2024
Job Description:
The Laboratory Quality Assurance Specialist develops, maintains,
and monitors the quality management system for Laboratory Services.
Responsibilities include evaluating/implementing patient safety
initiatives, regulatory and accreditation compliance, risk
management, and performance improvement. Works with other ancillary
and patient care departments to develop plans and policies for
improved quality outcomes throughout all phases of testing. Manages
external proficiency program. Coordinates/Prepares reports for the
department and performs activities that promote compliance within
the laboratory and point of care testing sites. Facilitates an
annual assessment of the Quality Assurance program for the
laboratory.
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment and contributes to a
dynamic, team focused work unit that actively helps one another to
achieve optimal department results. Collaborates with all members
of the patient care team by actively communicating and reporting
pertinent patient care information and data in a comprehensive
manner.
- Teaches students, clinical staff, new employees and others as
assigned by Manager. Monitors competency assessment completion.
SERVICE ESSENTIAL FUNCTIONS
- Organizes workload and sets priorities. Utilizes all available
work time by assisting others and performing additional tasks.
- Analyzes and responds to client complaints, unusual incident
reports and Risk Management inquires.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Reviews all laboratory quality occurrence data; provides
reports and graphical data to department management, clients and
customers. Prepares quality reports to include specific monitors as
defined by the Manager/Director.
- Manages laboratory proficiency testing program and tracks
exceptions. Performs ordering, distributing proficiency testing
samples to sections, routing results for review, monitoring results
and initiating corrective action.
- Coordinates activities associated with point-of-care (POC)
testing program throughout the hospital to include evaluation of
equipment, policy development and implementation/monitoring of
quality control.
- Prepares, implements, and initiates review of laboratory policy
and procedures, performing literature searches as needed to promote
compliance with regulatory agency requirements. Monitors Laboratory
Services policies and procedures for review and sign-off of all
policies.
- Coordinates activities associated with the preparation for
laboratory and hospital surveys for everyday readiness. Facilitates
follow-up for any deficiencies cited.
- Prepares presentations for committee meetings and educational
programs. Facilitates discussions with staff and leaders in
developing strategy and action plans for programs/projects.
- Coordinates the validation plan before the implementation of
new testing and instrumentation.
- Maintains a safe environment within the Laboratory, following
all policies and procedures for safety, hazardous materials,
security and emergency preparedness.
FINANCE ESSENTIAL FUNCTIONS
- Adjusts work schedule to accommodate
departmental/organizational needs. Appropriately utilizes the time
recording system.
- Uses resources efficiently; does not waste supplies.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Generates and communicates new ideas and suggestions that will
improve quality or service.
- Seeks opportunities to expand learning beyond baseline
competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
EDUCATION
- Bachelor degree in related field
WORK EXPERIENCE
- Minimum of 4 years' experience in a clinical laboratory as a
Medical Laboratory Scientist/Medical Technologist
LICENSES AND CERTIFICATIONS - REQUIRED
- Must have one of the following required certifications:
- • Preferred Requirement - Certified as a Medical Technologist,
Clinical Laboratory Scientist, Medical Laboratory Scientist, or
categorical certification by Board of Certification (ASCP)
- • Certified as a Clinical Laboratory Scientist by National
Credentialing Agency for Laboratory Personnel (NCA)
- • Certified as a Medical Technologist by American Medical
Technologists (AMT)
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going evaluations
consisting of one or more of the following: skills, competency
assessments and/or performance reviews
- Knowledge of the functional discipline to be coordinated
- Knowledge of departmental processes and procedures
- Skill in planning, organizing and delegating functional
activities
- Skill in coaching and developing the functional skills of
others
- Exhibits strong interpersonal and team player skills with all
levels of the healthcare team and assures delivery of excellent
customer service to all patients, visitors, physicians and
co-workers
- Adapts to multiple ongoing priorities including organizing
heavy work flow with minimal supervision
- Strong attention to detail and ability to achieve and maintain
accuracy
- Demonstrates independent judgment and discretion to recognize
problems, identify causes and take corrective action
- Possesses basic computer knowledge; operates multiple computer
systems to include, Hospital / Laboratory Information Systems and
Office software to maintain patient and testing records and other
related documents
- Demonstrates the ability to work independently with little or
no direct supervision
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially with regard to activities impacting patient or
employee safety or security
- Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principlesSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional No
- Other (department approved) NoON-CALL*
*Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call* TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area
- May require travel outside Houston Metropolitan area Company
Profile:Houston Methodist Cypress Hospital, scheduled to open in
the first quarter of 2025, will be Houston Methodist's ninth
hospital and will incorporate the most advanced technology
available from the day the doors open. With 100 beds (at our
opening; licensed for 276) and a prime location in the heart of the
rapidly growing U.S. 290 corridor, the hospital will be equipped
with technologically advanced innovations implemented during COVID,
many of them designed to make patient communication with
physicians, staff and families the very best and most effective in
any health care facility. Even though the hospital won't be fully
operational until 2025, we have several services and specialties
opening in 2024.Houston Methodist is an equal opportunity employer
inclusive of women, minorities, disabled persons and veterans.Equal
Employment OpportunityHouston Methodist is an Equal Opportunity
Employer.Equal employment opportunity is a sound and just concept
to which Houston Methodist is firmly bound. Houston Methodist will
not engage in discrimination against or harassment of any person
employed or seeking employment with Houston Methodist on the basis
of race, color, religion, sex, sexual orientation, gender identity,
national origin, age, disability, status as a protected veteran or
other characteristics protected by law. VEVRAA Federal Contractor -
priority referral Protected Veterans requested.
Keywords: Houston Methodist Cypress Hospital, Sugar Land , Lab Quality Assurance Specialist - Days, Healthcare , Sugar Land, Texas
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