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Medical Laboratory Assistant I

Company: Houston Methodist
Location: Sugar Land
Posted on: May 4, 2021

Job Description:

JOB SUMMARYThe Medical Laboratory Assistant I has responsibility for the processing, organizing, labeling, and transporting of specimens for laboratory testing. Duties also include the input and extraction of data from the Laboratory Information System and the performance of clerical tasks such as answering phones and filing documents.PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Focuses on patient/customer safety
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally rounds with patients/customers to ensure their needs are being met
  • Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given jobPRIMARY JOB RESPONSIBILITIESPEOPLE - 25%
  • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. (EF)SERVICE - 25%
  • Prepares specimens for courier pick up and delivery to referral lab as necessary. Communicates with other laboratory personnel when specimens need to be transported to other areas. (EF)
  • Performs various Laboratory Information System functions. Files requisitions, reports and other pathology materials appropriately. Answers the telephone and refers requests for the delivery of results to physician offices appropriately. (EF)
  • Organizes workload and sets priorities. Keeps work area neat, clean and well stocked. Utilizes all available work time by assisting others and performing additional tasks. (EF)QUALITY/SAFETY - 40%
  • Receives, triages, orders, labels and transports specimens for laboratory testing. Processes specimens, aliquots, and/or slides/blocks according to procedure for samples tested in the laboratory as well as samples forwarded to referral laboratories. Handles STAT samples expeditiously. Assists pathologist and/or other laboratory personnel with specimen grossing as needed. (EF)
  • Recognizes problems (such as mislabels, incorrect tube type, etc.), identifies causes, and takes corrective action to solve basic problems. (EF)
  • Operates automated instrumentation as applicable at entity following all safety measures. Performs and documents any processing equipment maintenance. (EF)
  • Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. (EF)FINANCE - 5%
  • Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system. (EF)
  • Uses department resources/equipment/supplies properly and efficiently. (EF)GROWTH/INNOVATION - 5%
  • Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development. (EF)This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION REQUIREMENTS
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)EXPERIENCE REQUIREMENTS
    • Previous experience in a laboratory preferredCERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
      • None requiredKNOWLEDGE, SKILLS AND ABILITIES REQUIREDto perform the Essential Functions of the Job
        • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
        • Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
        • Strong organizational skills to handle a heavy workload and maintain accuracy
        • Demonstrates a working knowledge of specimen requirements for testing, processing, and proper waste disposing
        • Possesses basic computer knowledge to operate multiple computer systems to include Office software to maintain patient and testing records and other related documents
        • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
        • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSince 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital--tied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Report's best hospital rankings in 2020.--With 316 operating beds, 24 operating rooms and over 2,400 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.

Keywords: Houston Methodist, Sugar Land , Medical Laboratory Assistant I, Healthcare , Sugar Land, Texas

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