MVS/Service Manager

Company: Firestone
Location: Sugar Land
Posted on: September 9, 2023

Job Description:

Manager of Tires Sales is a leader and will provide quality customer care in person and on the phone. Use of excellent communication skills to explain sales promotions, establish time commitments between technicians and customers and checkout procedures.

RESPONSIBILITIES

• Customer Sales Arranging showroom displays
  
• Assisting store manager in B2B activities
  
• Sharing tire product knowledge with store team
  
• Understanding alternative tire sourcing and competitors
  
• Other duties as assigned
  
  PREFERRED QUALIFICATIONS
  
  • 2 year degree or equivalent
    
  • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
    
  • Experience working in the automotive industry, specifically with tires
    
    MINIMUM QUALIFICATIONS
    
    • High School Diploma or equivalent
      
    • 2 years of consumer retail sales experience
      
    • Must be able to communicate with and assist customers in the areas of sales and complaints to ensure
      
      customer retention and loyalty
      
    • Problem solving as it relates to customer complaints
      
    • Must have a valid automobile driver's license at all times and be able to drive customer and company
      
      vehicles
      
    • Must complete and maintain all current and required Firestone Complete Auto Care store education
      
      courses & modules required for this position
      
      OUR CREW KNOWS BENEFITS
      Health benefits that start on day one of employment, for all of our teammates:
      
      • Paid vacation and holidays
        
      • On-the-job training and company-funded ASE certifications
        
      • Tuition reimbursement program
        
      • 401(k) match
        
      • Vision and Dental Coverage
        
      • On demand pay (daily pay) program available
        
        
        WHY FIRESTONE
        
        Our Values Give Back To You
        
        • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
          
        • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
          
        • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
          

Keywords: Firestone, Sugar Land , MVS/Service Manager, Executive , Sugar Land, Texas