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ESC BILLING MANAGER

Company: ABM Industries
Location: Sugar Land
Posted on: March 21, 2020

Job Description:

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

ESC BILLING MANAGER

Education

Bachelor's Degree

Career Level

Manager

Category

Accounting & Finance, Administration, Operations

Job Type/ FLSA Status

Travel Required

0 - 10%

Shift Type

N/A

Job Description

The Billing Manager is responsible for delivering the best invoicing experience possible to ABM clients. This role supervises, develops, motivates and mentors the Billing Team to ensure weekly, bi-weekly and monthly invoicing across all Industries Groups is done timely, completely and accurately.

The Billing Manager works cooperatively with several functions within ABM and ESC Quote-To-Cash, including but not limited to Operations, FP&A, Accounting and Accounts Receivables. This role is responsible for handling a high volume of work (approx. 30,000 invoices monthly), resolving escalated issues and developing an environment heavily focus on customer service and efficiency. Ability to learn quickly and adapt is fundamental to the success of this role.

Position Responsibilities

  • Oversee and streamline billing process across multiple contract types and Industries Groups
  • Ensure activities are performed in accordance with the Companies policies & procedures to ensure Revenue Recognition and SOX Compliance requirements are met
  • Coordinate, support and manage a team of 5-20 people, including performance evaluation, hiring & terminations decisions and training (technical and soft skills)
  • Implement quality assurance process to ensure completeness of billing and achievement of Department's SLAs.
  • Address internal & external escalations as well as high profile and/or complex situations on a timely and accurately manner.
  • Run staff meetings, encourage personnel development and track team's progress
  • Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround
  • Prepare reports and attend monthly / quarterly calls with Branches / Operations / FP&A.
  • Establish strong partnership and interactions with IGP, Operations and FP&A to support customers' needs.
  • Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround
  • May be required to bill special contracts, as needed
  • Work other duties and special projects as assigned.

    Minimum Requirements

    • Bachelor's degree is mandatory
    • Minimum of 8 (eight) years of experience in Billing is mandatory
    • Minimum of 5 (five) years of managing people
    • Experience with complex billing types is a plus
    • Knowledge of ASC 606 is required
    • Experience with financial / SOX audit is required
    • Excel advanced level (v-lookups, sum-ifs, pivot table, etc)
    • Experience with large ERP systems, preferred Oracle Fusion
      Additional Qualifications
      • Excellent oral and written communication skills
      • Strong sense of urgency for addressing internal and external customer needs
      • Strong attention to detail
      • Strong interpersonal and organization skills
      • Strong ability to prioritize tasks and effectively manage time of self and others
      • Willingness to accept new challenges and responsibilities
      • Work well in a team environment and support others within the group when needed
      • Knowledge of Microsoft Office (Word, Power Point, Excel)

        Location

        Sugar Land, TX 77478 US (Primary)

        ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Keywords: ABM Industries, Sugar Land , ESC BILLING MANAGER, Executive , Sugar Land, Texas

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