Clinical Administrative Assistant

Company: PTSD Foundation of Americ
Location: Houston
Posted on: February 19, 2026

Job Description:

Job Description Job Description About the Role: The Clinical Administrative Assistant plays a vital role in ensuring the smooth and efficient operation of clinical settings by providing comprehensive administrative support. This position is responsible for managing patient records, scheduling appointments, and facilitating communication between healthcare providers and patients. The role requires meticulous attention to detail to maintain accurate documentation and compliance with healthcare regulations. The Clinical Administrative Assistant acts as a liaison to support clinical staff, enhancing patient experience through effective coordination and timely information management. Ultimately, this position contributes significantly to the overall quality of care by enabling clinical teams to focus on patient treatment and care delivery. Minimum Qualifications: Four (4) years of clinical administrative experience in behavioral health or substance use settings. High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred. Proven experience in an administrative role within a clinical or healthcare setting. Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office Suite). Strong understanding of patient confidentiality and HIPAA compliance requirements. Excellent organizational, communication, and interpersonal skills. Preferred Qualifications: Working knowledge of Texas Administrative Code requirements applicable to behavioral health services. Ability to handle multiple tasks efficiently in a fast-paced clinical environment. Bilingual skills, particularly in Spanish, to support diverse patient populations. Responsibilities: Coordinate referrals, intakes, and counseling schedules for LMHPs in collaboration with Camp Hope program staff. Maintain clinician calendars, service availability, attendance tracking, and referral status reporting. Support EHR workflows including chart organization, documentation completeness checks, and audit preparation. Assist with medical records requests, disclosures, retention, and confidentiality safeguards. Support clinical compliance activities including audits, policy implementation, corrective action tracking, and survey administration. Maintain training, licensure, and credential tracking spreadsheets for clinical staff. Generate routine operational and compliance reports for Clinical Leadership and Compliance. Skills: The Clinical Administrative Assistant utilizes strong organizational skills daily to manage complex scheduling and maintain accurate patient records, ensuring clinical operations run smoothly. Effective communication skills are essential for coordinating between patients, healthcare providers, and insurance companies, facilitating clear and timely information exchange. Proficiency with EHR systems and office software enables efficient documentation and data management, which supports compliance and billing processes. Attention to detail is critical when handling sensitive patient information and processing insurance claims to avoid errors and maintain confidentiality. Additionally, problem-solving skills help the assistant adapt to dynamic clinical environments and address any administrative challenges promptly.

Keywords: PTSD Foundation of Americ, Sugar Land , Clinical Administrative Assistant, Administration, Clerical , Houston, Texas