OFFICE ASSISTANT
Company: Catholic Health Initiatives
Location: Sugar Land
Posted on: October 26, 2024
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Job Description:
OverviewCommonSpirit Health was formed by the alignment of
Catholic Health Initiatives (CHI) and Dignity Health. With more
than 700 care sites across the U.S. & from clinics and hospitals to
home-based care and virtual care services CommonSpirit is
accessible to nearly one out of every four U.S. residents. Our
world needs compassion like never before. Our communities need
caring and our families need protection. With our combined
resources CommonSpirit is committed to building healthy communities
advocating for those who are poor and vulnerable and innovating how
and where healing can happen both inside our hospitals and out in
the community.ResponsibilitiesUnder general supervision, performs
front office processes associated with patient check-in, check-out,
scheduling, referrals, and electronic medical records. Administers
and supports the clinic's billing, and insurance functions,
inaccordance with internal standards and procedures, and regulatory
requirements.Perform patient check-in at the time of visit;
interviews patients and completes all paperwork necessary to ensure
the admitting process is efficient, and all clinic and regulatory
policies are in compliance.Copy/scan patient medical records,
benefit/insurance information, and related hardcopy materials (e.g.
ID, referrals, insurance cards, etc.) into the correct location in
the electronic medical record system.Perform patient check-out
including pricing services, coding of procedures performed, and
diagnosis on charge, to accurately support the need and
documentation for each service.Collect patient responsibility
payments, and answer routine patient insurance and billing
inquiries.Answer phone calls, confirm next day appointments, ensure
insurance coverage, and alert patients as to what documentation is
needed, including details associated with time-of-service payment
schedules.Gather, verify, and process referrals, authorizations,
and pre-certifications by working closely with physician(s),
patients, and payers.Coordinate scheduling with that of the
practitioners' schedules to ensure proper coverage of patient
appointments and out-of-office calls.Retrieve, file, and maintain
charts and medical record documentation according to office
protocol; coordinate copies of medical documentation with physician
charges to support billing to third-party payers.Manage the flow of
interdepartmental, outgoing, and incoming mail.Communicate requests
and provide medical information to and from patient care providers
in strict accordance with HIPPA and all policies and
procedures.Follow up with patients regarding the Missed Appointment
Policy and send out the appropriate communications.Perform other
duties as assigned.QualificationsRequired Education and
ExperienceHigh school diploma or equivalent required.2 years
related experience in a healthcare environment preferred.Required
Minimum Knowledge, Skills, Abilities and TrainingDemonstrate
proficient with Microsoft Office software.Knowledge of the content,
and application of HIPAA, federal and state regulatory
requirements.Demonstrate the understanding of clinic procedures and
regulatory requirements.Demonstrate the understanding of health
insurance authorization/billing requirements, including medical
coding.Ability to file and maintain patient records and reports in
theElectronic Medical Records system.Must be detail oriented and
possess excellent organizational and time management skills.Must
possess strong customer service and communication skills.Possess a
strong work ethic and a high level of professionalism.A team player
who handles multiple projects simultaneously in a fast paced
environment.Pay Range$14.82 - $20.38 /hourWe are an equal
opportunity/affirmative action employer.
Keywords: Catholic Health Initiatives, Sugar Land , OFFICE ASSISTANT, Administration, Clerical , Sugar Land, Texas
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