Account Manager
Company: Polymaker LLC
Location: Missouri City
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Job Title: Account Manager
Location: Houston, on-site About Polymaker: At Polymaker, we’re
pioneering the future of 3D printing through innovation, quality,
and performance. As a leading manufacturer and global seller of
advanced 3D printing filaments, our mission is to empower creators,
engineers, and industries to build the future with the most
reliable and cutting-edge materials. With a diverse portfolio of
filaments designed for professionals and enthusiasts alike, we’re
looking to elevate our brand presence across multiple digital
channels and engage with the rapidly growing 3D printing community.
Position Overview: We’re seeking a highly motivated Account Manager
to grow and optimize our customer basis. You will be responsible
for managing, retaining, and growing key customers across North
America. This role focuses on relationship depth, customer
satisfaction, operational alignment, and consistent revenue growth.
Key Responsibilities: 1. Account Management & Growth Serve as
primary contact for assigned accounts. Develop and execute account
growth plans. Lead QBRs and customer performance reviews. Drive
retention and reduce churn. 2. Customer Experience & Support
Understand customer workflows and product usage. Coordinate
cross-functional resolution to issues. Monitor service metrics and
drive improvements. 3. Sales Execution Manage pricing updates and
contract renewals. Monitor forecasting, ordering, and demand
alignment. Maintain accurate CRM data. 4. Cross-functional
Collaboration Work with marketing for customer success stories.
Provide product feedback to regional project experts. Support
finance with AR and credit terms. Qualifications: Experience: 2–5
years in account management or customer success. Experience in
manufacturing, 3D printing, or hardware preferred. Experience with
CRM systems. Skills: Strong relationship management skills.
Excellent communication and problem solving. Ability to analyze
sales data and forecast demand. Highly organized with strong
follow-through. Preferred Skills: Familiarity with the 3D printing
community and its diverse customer segments (e.g., engineers,
hobbyists, makers, educators). Why Join Us at Polymaker? Impact:
You will play a pivotal role in driving Polymaker’s marketing
strategy and brand presence in a rapidly evolving industry.
Innovation: Work in an environment that values innovation,
creativity, and forward-thinking in the 3D printing and
manufacturing sectors. Collaborative Culture: Join a passionate,
results-driven team committed to delivering the best 3D printing
materials for makers and professionals around the world. Growth
Opportunities: Be part of a rapidly growing company with plenty of
opportunities to shape the future of the 3D printing industry.
Competitive Compensation & Benefits: Enjoy a competitive salary,
benefits, and perks, including professional development
opportunities.
Keywords: Polymaker LLC, Sugar Land , Account Manager, Accounting, Auditing , Missouri City, Texas
