User Experience Enhancement Specialist
Company: Honeywell
Location: Houston
Posted on: May 17, 2024
Job Description:
Join a team recognized for leadership, innovation and
diversityJoin a team recognized for Leadership, Innovation and
DiversityThe future is what you make it. When you join Honeywell,
you become a member of our global team of thinkers, innovators,
dreamers and doers who make the things that make the future. That
means changing the way we fly, fueling jets in an eco-friendly way,
keeping buildings smart and safe and even making it possible to
breathe on Mars. Working at Honeywell isn't just about developing
cool things. That's why all our employees enjoy access to dynamic
career opportunities across different fields and industries. Are
you ready to help us make the future?Job Description:Drive
efficient and effective deployment of Software ALM (Application
Lifecycle Management) & DevSecOps tools. You will help in deploying
and upgrade of IBM ClearCase/ClearQuest and Atlassian tools and
drive efficient usage. You will act as the direct interface between
tools team and users and resolving any user issues/support
needs.Key Responsibilities
- Application deployment and upgrade of IBM ClearCase/ClearQuest
and Atlassian tools.
- Coordinate with the application development teams, business
stakeholders and IT, define the upgrade and communication plan for
the tool's users, send out upgrade, informational and outage
notifications.
- Implement robust operational monitoring for all tools in scope
with publicly visible dashboards and application availability
status.
- Regularly assess and maintain Honeywell Global Security
standards including, patching, hardening, use of standardized
images
- Contribute to incident management investigation and root cause
analysis when tools are affected, implement corrective and
preventive actions; ensure the team is represented on IT outage
bridges and communication channels when appropriate.
- Coordinate with 3rd party vendors and contractors for tools
development and maintenance activities.
- Ensure a five-star user experience and address improvement
requests and suggestion.YOU MUST HAVE
- Bachelor's degree in Computer Science or engineering related
field.
- 8+ years of experience in Software Configuration Management
(SCM) of development data
- Detailed experience managing ClearCase and ClearQuest with
Base/ Unified Change Management (UCM)
- Experience in handling GIT or Bitbucket projects and
servers.
- Ability to learn new tools and technology as per strategic
priorities.
- Strong problem-solving skills with ability capable to working
well with others in a self-directed, virtual environment.
- Strong customer support and communication skills
- Flexibility and willingness to assume a variety of application
support roles.
- Excellent English Communications Skills (both written and
verbal)
- Must be US person to handle export control and ITAR data.WE
VALUE
- Deep understanding of key business systems and translates
process and technology into business value.
- Strong business acumen and customer focus, with excellent
leadership communication and presentation skills
- Conveys information with clarity and directness, ensuring the
message is understood across diverse, global teams.
- Consistently makes timely decisions even in the face of
complexity, balancing systematic analysis with decisiveness.
- Creative and collaborative problem-solving skills
- Quickly and accurately identifies even subtle
interrelationships and patterns among a variety of problems and
issues.
- Experience in Oracle, PERL, Automation and Change
Management
- Effectively demonstrates ability to deliver on complex
situations or problems without guidance or supervision.Additional
Information
JOB ID: HRD227151Category:
Information TechnologyLocation: 2101 CityWest
Blvd,Houston,Texas,77042,United StatesExemptMust be a US Citizen
due to contractual requirements.Engineering (GLOBAL)Honeywell is an
equal opportunity employer. Qualified applicants will be considered
without regard to age, race, creed, color, national origin,
ancestry, marital status, affectional or sexual orientation, gender
identity or expression, disability, nationality, sex, religion, or
veteran status.
Keywords: Honeywell, Sugar Land , User Experience Enhancement Specialist, Other , Houston, Texas
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